ServiceNow Workflow Data Fabric
Description under review
Key facts
- Company
- ServiceNow
- Stack layer
- Agents
- Sector
- Agent Platforms
- Region
- Global
- Pricing
- api — Usage-based or enterprise pricing
- API
- Not published
What it does
A product-specific description has not been verified yet. Follow the official product link and check availability, capabilities and pricing before relying on this entry.
Decision support
Who it fits—and what to verify
Teams building or operating multi-step AI agents
- — No public API documentation is recorded
- — No product-specific adoption evidence is recorded
- — The catalog assessment does not yet include source URLs
- 01Which actions require human approval?
- 02Can runs be replayed, evaluated, and audited?
- 03How are permissions, secrets, and tool failures isolated?
This baseline is generated from recorded catalog fields; verify it against the linked evidence. Evidence level: unverified.
How it scores
No sources, adoption figures or scoring notes are recorded yet — treat these scores as provisional. Five independent signals — no blended total. Ranks compare every product in the same sector.
Sector avg 73 · +3 above sector average · #22 of 70 in Agent Platforms
Strategic product impact based on technical depth, market relevance, adoption signal, and importance to the AI stack
Sector avg 60 · +11 above sector average · #11 of 70 in Agent Platforms
Competitiveness based on real global adoption, named international customers, regulatory reach, and global infrastructure fit
Sector avg 60 · +5 above sector average · #15 of 70 in Agent Platforms
Defensibility against ChatGPT or Claude based on workflow depth, proprietary data, switching cost, regulatory or hardware constraints, and user loyalty; generic legal or health advice surfaces are penalized
Sector avg 57 · -13 below sector average · #61 of 70 in Agent Platforms
Size-normalized score for products that punch above company scale
Sector avg 88% · -1 below sector average · #41 of 70 in Agent Platforms
Share of the product's value that comes from AI itself rather than the software wrapped around it
Pricing
Where it sits in the AI stack
View all in Agent Platforms (70)Company
View company profile →American enterprise workflow platform (NYSE: NOW). Now Assist adds generative AI across ITSM, CSM, HRSD, and Creator workflows for automated case summarization, resolution drafts, and AI-powered search. Revenue ~$11.5B (FY2024). 8,100+ enterprise customers.
- Stage
- Public
- Category
- Agent Platforms
- Headquarters
- Global
- Founded
- 2004
- Market cap
- $200B+
- Total funding
- Public
- Founder
- Fred Luddy · Founder & CTO
Competitors
Similar products
Closest sector peers by Impact
More from ServiceNow
Evidence & sources
Sources
Missing
Adoption
Missing
Score rationale
Missing
Review date
Missing
No public source URLs are attached to this row yet. Treat unsourced claims as provisional.
Freshness & history
Material changes are dated; missing dates remain explicit.
No material rating action is recorded for this entity.
Coverage gaps
No source URLs · No product-specific adoption · No individual score rationale