AI Agent Studio
Agent platform for orchestrating model-driven work across tools, data sources, and enterprise workflows.
Key facts
- Company
- ServiceNow
- Stack layer
- Agents
- Sector
- Agent Platforms
- Region
- Global
- Pricing
- api — Usage-based or enterprise pricing
- API
- Not published
What it does
AI Agent Studio is ServiceNow's agent and workflow platform for connecting models to enterprise tools, data, and repeatable business processes. The important test is whether it owns tool and data integrations where agents can execute work, not just generate text. Cataloged capabilities include Agent orchestration, Tool calling, Workflow automation, and Enterprise controls. Source evidence supports the product surface, but public customer counts or production usage are not disclosed in the catalog.
How it scores
Some evidence recorded; parts of this assessment are not yet sourced. Five independent signals — no blended total. Ranks compare every product in the same sector.
Sector avg 73 · +6 above sector average · #8 of 73 in Agent Platforms
Strategic product impact based on technical depth, market relevance, adoption signal, and importance to the AI stack
Sector avg 73 · +7 above sector average · #15 of 73 in Agent Platforms
Competitiveness based on real global adoption, named international customers, regulatory reach, and global infrastructure fit
Sector avg 73 · +4 above sector average · #18 of 73 in Agent Platforms
Defensibility against ChatGPT or Claude based on workflow depth, proprietary data, switching cost, regulatory or hardware constraints, and user loyalty; generic legal or health advice surfaces are penalized
Sector avg 57 · -10 below sector average · #58 of 73 in Agent Platforms
Size-normalized score for products that punch above company scale
Sector avg 88% · +3 above sector average · #25 of 73 in Agent Platforms
Share of the product's value that comes from AI itself rather than the software wrapped around it
Key Features
Pricing
Where it sits in the AI stack
View all in Agent Platforms (73)Company
View company profile →American enterprise workflow platform (NYSE: NOW). Now Assist adds generative AI across ITSM, CSM, HRSD, and Creator workflows for automated case summarization, resolution drafts, and AI-powered search. Revenue ~$11.5B (FY2024). 8,100+ enterprise customers.
- Stage
- Public
- Category
- Agent Platforms
- Headquarters
- Global
- Founded
- 2004
- Market cap
- $200B+
- Total funding
- Public
- Founder
- Fred Luddy · Founder & CTO
Competitors
Similar products
Closest sector peers by Impact